A song to show that doctors, nurses care

NST: PUTRAJAYA: Doctors and nurses won't break into song even though one has been composed for them.
The song with a catchy tune is a "mantra" for public medical personnel while executing their duties.
The Health Ministry, tarnished by being among the top 5 ministries with the most complaints, has produced a song with a catchy tune.
This is to remind medical staff to be more compassionate by speaking kindly to their patients.
We are ready to help was composed by Fauzi Marzuki with lyrics written by Habsah Hassan.
Health Minister Datuk Seri Liow Tiong Lai said the ministry has started a campaign to instill the culture of compassion, professionalism and teamwork in health workers of the public sector.
"The doctors and nurses have to remember that when they are working, they are not just treating illnesses, but are also caring for the patients.
"To get the message across, we have simplified our mission and vision statement, come up with the song 'We are ready to serve' and even made a catchy tune for it," he said.
Last month alone, the ministry had 34 complaints lodged against it through the Public Bureau of Complaints.
Most of the complaints were regarding how doctors and nurses talked to patients or their relatives. Liow admitted that he had received reports of rude doctors and nurses.
"We also heard that the staff in call centres were obnoxious to the callers," he said.
"But this is still a small number (1,896 complaints last year) compared with the 36.4 million outpatient cases we treated last year," he said after launching the ministry's corporate culture campaign here yesterday.
Other ministries which also fared poorly were Home Affairs which raked in the most grouses, followed by Energy, Water and Communications, Finance and the Prime Minister's Department.