Health DG: Private hospital fees exorbitant; to be revised

Star: KUALA LUMPUR: The government will revise the fees charged by private sector hospitals and clinics, Health Director-general Tan Sri Dr Mohd Ismail Merican said.
“The exorbitant fees now charged by private hospitals has been brought to my attention many times and the current schedule drawn by the Malaysian Medical Association (MMA) was not as comprehensive as it should be.
“As such I have made it a point to call for a meeting soon with MMA to develop a comprehensive fee schedule that was acceptable to all,” he said in a special interview published in the latest issue of the MMA newsletter.
He reminded doctors that the main reason for them to choose the profession was not merely to make money and profits, although there was nothing wrong with it, but to help the sick.
“Therefore doctors have to give a level of care that would reduce the morbidity and mortality and provide comfort to the patients,” he added.
He said doctors were respected by society because they had earned it, however, it was not their right to demand respect as it was a privilege.

Touching on the medical curriculum, he said there was an urgent need to revamp the medical curriculum in local universities to make it more relevant to the country’s current health and medical sector.
He said at present, what was being offered has been deemed insufficient for young doctors to function effectively, and added that the view was derived from a number of interviews he had conducted with primary healthcare specialists and was not satisfied with the outcome.
A related area of concern, he added, was the aspect of technology substituting the human touch.
“Doctors do not examine patients the way they used to do and they substitute it with technology,” he said.
He reminded doctors that patients came to see them because they wanted to talk to them about their problems, but doctors were too busy doing other things, and were not listening.
Dr Ismail was also concerned with the mushrooming of medical schools which was beyond the jurisdiction of the Health Ministry.
“My advice to doctors and specialists in the face of this challenge is to train these young doctors,” he said.
Dr Ismail said the onus in terms of quality of young doctors was in the ability of a specialist, to train them.
“There have been many instances where housemen experienced mental anguish, depression, anxiety, stress and suicidal tendencies while undergoing training and this is no laughing matter.”
As such, he advocated a two-way assessment system where not only the specialist and doctors provide feedback, but the houseman would also be given an opportunity to provide feedback on their trainers.
On the criteria for promotion of public service doctors, Ismail said it was based on five main aspects, namely service, training, research, one’s standing in the eyes of peers and the 360 degree perception.
He explained that the 360 degree perception, meant a positive reaction and recognition from patients, students and peers which reflected upon the dedication, commitment and quality care of the doctor.